Yelp Expands AI Integration with Enhanced Chatbot and Automated Services
Yelp is significantly expanding its artificial intelligence capabilities with multiple new features rolling out this fall. The platform has enhanced its Yelp Assistant chatbot and introduced AI-powered calling services for businesses. Additionally, Menu Vision technology will allow users to scan restaurant menus with their phone cameras to view dish photos and reviews.
Yelp’s AI-Powered Transformation
Yelp is deepening its commitment to artificial intelligence with a comprehensive fall product update that introduces several enhanced features, according to reports. The review platform is upgrading its Yelp Assistant chatbot and rolling out new AI-powered calling services for businesses, signaling a significant shift toward automated customer service solutions. Sources indicate these developments represent Yelp’s continued investment in artificial intelligence technologies throughout 2023.